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Article Data
Article Ref
1113-TIPZ-1585
Written By
Customer Care 48
Date Created
Wed, 5th Jan 2011
Updated By
Customer Care 18
Date Modified
Fri, 8th Feb 2013
 
(Lost?)

   Bodying Process of Refund

Question 

BODYING PROCESS OF REFUND

Answer 

Upon received your return item, we will proceed with the following refund process:

Step 1: Product inspection - Our technical department will verify on the return watch at our returns facility (Normally 7-10 business days)

Step 2: Processing from your bank or credit card company - Once Paypal/Google Checkout/Amazon Payments/Paymate has sent you a message that they have refunded to your credit card, it will take a few days for the transfer from Paypal/Google Checkout/Amazon Payments/Paymate to your financial institution, which also depends on the financial institution's policy. Normally it takes from 3-7 business days for the money to appear back into your account.

All refund will be credited to the same payment methods same as your initial form of purchase.

NO restocking fees will be charged.

Please find the computation of the refunds below (before verification):

Proposed refund =   Total Purchased - initial shipping charges - admin fees - return shipping (only applicable if using our  Optional Fully-Insured Express Return Shipping Service / Pull back charges)

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