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Article Data
Article Ref
1384-EYUM-0136
Written By
Customer Care 48
Date Created
Wed, 5th Jan 2011
Updated By
Customer Care 18
Date Modified
Wed, 28th Aug 2013
 
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   Bodying Watches Clinic (Watch's Repair) Policy

Question 

Bodying Watches Clinic (Watch’s repair) Policy

Answer 

Bodying products are 100% genuine and brand new. Most are guaranteed for at least 1 year from the date of shipment (Seller’s Limited Warranty). Warranty length is displayed on the product page.

This warranty is valid only at Bodying. All warranty service must be performed by Bodying Watch Clinic. 

Warranty Applicable for: 

  • Watch movement
  • Hands and dials

Warranty NOT Applicable for:

  • Damaged as the result of abuse, mistreatment, neglect or accidents
  • Normal wear and tear
  • Watch case including crown, glass, decorating crystals/diamonds
  • The bracelet, strap
  • Battery replacement
  • Moisture or water damage 
  • The product has been opened or serviced by other party

For any warranty claim WITHIN the warranty period, Bodying Watch Clinic as a gesture of our service will assist all our customers to send the watch to the respective service centres on their behalf for warranty claim.

For any warranty claim AFTER the warranty period, repair service shall be performed for a charge depends on watch brands and the type of workmanships required. These charge will be correspondence for your acceptance and pre-payment is required before any repair work shall begins.

NOTE: For all watches send for repair regardless of under or over warranty period, customers are responsible to ship the watch to Bodying Watch Clinic.

Steps of Returns:

Step 1: Please contact Bodying customer service at: 

http://www.BodyingCare.com to raise a Bodying Watch Clinic inquiry. Please describe clearly the watch problems and indicate the Order ID.

Step 2: You will then receive a confirmation along with all the return instructions within 1-2 days upon your inquiry.

 

 

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