Bodying fully understand that under certain circumstances, if you've purchased your watch from Bodying.com, Bodying.co.uk, Bodying.de, Bodying.ca, Bodying.com.au and Bodying.co.nz you may return within 30 days from the order purchase date, subject to the following Return and Exchange Policies.

Bodying gladly accepts your return under the following exchange terms and conditions:

Return Terms and Conditions

1. All returned items must be new and unused, and in unworn condition. All items must be returned with all the original packaging materials. The white security seal must not be broken and must be fully in-tagged with the watch as the same condition as we shipped to you.

We're sorry that we do not accept any return merchandise under the following conditions:

• Over the 30-day Return Period
• Items that do not match the serial number of the item originally ordered
• Broken security seal
• Any signs of wear or resized
• Missing original box or case
• Missing significant parts, links or accessories
• Missing original warranty card/booklet, manuals, certificates and tags

2.  The following items are not returnable:

• All sales and promotion items
• Back order models
• Japan domestic models
• Models listed as "Return: Not Available" in each watch profile page under Item Specifications column

3. All returns will incur the following charges:

i.       An admin charge of USD20 or other currency equivalent.
ii.      The initial shipping charge is not refundable

4. Customers are responsible to insure return items. Bodying accepts no responsibility for any lost items during the return. It is advisable for customer to use traceable return shipping service. All return charges including postage, insurance and shipping are to be borne by customer.

5. Alternatively, for your easy return, Bodying provide an optional Fully-Insured Express Return Shipping Service.

Optional Fully-Insured Express Return Shipping Service:

To apply for this optional return service, all you have to do is, just state clearly on the return FedEx/DHL/TNT airway bill with our account # and drop the return package to any FedEx/DHL/TNT station or just call for pickup.

You are required to re-use the original packing materials (FedEx/DHL/TNT padded pak) including the red gift box.

Please note that this low rate applies only to FedEx/DHL/TNT Padded Pak packaging. If other than FedEx/DHL/TNT Padded Pak is used, FedEx/DHL/TNT will charge a higher rate which in turns we will deduct this additional charge from your total refund amount.

Please find the following Optional Fully-Insured Express Return Shipping Service charge based on the respective return-from countries:

*This Optional Fully-Insured Express Return Shipping Service charge will be deducted from the total refund amount if you choose to use this service. 

6. Reasons of returning an item

A) Return Pursuant to General Reasons

Applicable When: Return is WITHIN 30 DAYS from the date of order and in its original condition.

General reasons may include item received does not match liking, size not suitable and etc. (excluding reasons due to manufacturer defects)

NOTE: Shipping charges will be deducted from the total refund amount

Steps of Returns:

Step 1:  Please contact Bodying customer service at: 

http://www.BodyingCare.com to request for return. Please remember to include item model of return, reasons of return and Order ID.  

Step 2:  You will then receive a confirmation of return with an RMA ID, along with all the return instructions within 1-2 days upon your return request.

B) Return Pursuant to a Physical Damaged, Defective or Incorrect Item Upon Received

Applicable When: Buyer notified Bodying WITHIN 24 HOURS upon received the ordered items.

Steps of Returns:

Step 1: Please contact Bodying customer service at: 

http://www.BodyingCare.com. For claim due to physical damaged e.g visible scratches / cracks, please include images of the damages condition of your watch together with your email inquiry to us.  

Step 2: After we received your inquiry, we will guide you for the return instructions.

Step 3: Upon receipt of the watch and is verified to be defective / incorrectly shipped, appropriate action shall be taken

Note: All Bodying watches are checked and determined to meet Bodying’s stringent quality standards before they are shipped out.

Bodying fully understand that under certain circumstances, if you've purchased your watch from Bodying.com, Bodying.co.uk, Bodying.de, Bodying.ca, Bodying.com.au and Bodying.co.nz, you may exchange your watch within 7 days from the date of purchase to another watch model.

Bodying gladly accepts your exchange under the following exchange terms and conditions:

Exchange Policy:

1. All exchange items must be new and unused, and in unworn condition. All items must be returned with all the original packaging materials. The white security seal must not be broken and must be fully in-tagged with the watch as the same condition as we shipped to you.

 We're sorry that we do not accept any return merchandise under the following conditions:

• Over the 7-day Exchange Period from the purchase date.
• Items that do not match the serial number of the item originally ordered.
• Broken security seal
• Any signs of wear or resized
• Missing original box or case.
• Missing significant parts, links or accessories.
• Missing original warranty card/booklet, manuals, certificates and tags

2.The following items are not exchangeable:

• All sales and promotion items
• Back order models
• Japan domestic models
• Models listed as "Return: Not Available" in each watch profile page under Item Specifications column

3. We can only accept to exchange to a same price or higher priced watch model. If you choose to exchange to a higher price watch model, you will be invoiced the price difference once you've confirmed the watch model you'd like to exchange to and we have confirmed in return the stock availability.  

4. All exchange will incur the following charges:

i.       An admin charge of USD20 or other currency equivalent.
ii.      Shipping charge to ship the exchanged watch

5. Customers are responsible to return your watch for exchange. Bodying accepts no responsibility for any lost items during the return. It is advisable for customer to use traceable return shipping service. All return charges including postage, insurance and shipping are to be borne by customer.

6. Alternatively, for your easy return, Bodying provide an optional Fully-Insured Express Return Shipping Service.

Optional Fully-Insured Express Return Shipping Service:

To apply this optional return service, all you have to do is, just state clearly on the return FedEx/DHL/TNT airway bill with our account # and drop the return package to any FedEx/DHL/TNT station or just call for pickup.

You are required to use back our packing materials (FedEx/DHL/TNT padded pak) including the red gift box.

Kindly note that this low rate applies to FedEx/DHL/TNT Padded Pak rate only. If other than FedEx/DHL/TNT Padded Pak is used, FedEx/DHL/TNT will charge a higher rate instead and we will deduct this additional charges from the total refund amount.

Please find the following Optional Fully-Insured Express Return Shipping Service charge based on the respective return-from countries:

Steps of Returns:

Step 1: Please contact Bodying customer service at: 

http://www.BodyingCare.com to request for exchange. Please state the watch model that you wish to exchange and your Order ID.

Step 2: You will then receive an email reply from Bodying Customer Team within 1-2 days for confirmation of your inquiry. Upon received your inquiry, we will need to check the stock availability for your requested model for exchange. Once we have confirmed the stock availability, we will send you the return instructions as well as procedure for exchange.

Applicable When: Warranty claim WITHIN WARRANTY PERIOD due to defects in materials and workmanships and NOT damaged as the result of abuse, mistreatment or neglect, accidents or normal wear and tear; watch tampered with/damaged by any other than watch authorized repair technician; watch case including crown, glass, bracelet, strap or any battery replacement, moisture or water damage.

For any warranty claim WITHIN the warranty period, Bodying Watch Clinic as a gesture of our service will assist all our customers to send the watch to the respective service centers on their behalf for warranty claim.

For any warranty claim AFTER the warranty period, repair service shall be performed for a charge depends on watch brands and the type of workmanships required. These charge will be correspondence for your acceptance and pre-payment is required before any repair work shall begins.

NOTE: For all watches send for repair regardless of under or over warranty period, customers are responsible to ship the watch to Bodying Watch Clinic.

Steps of Returns:

Step 1: Please contact Bodying customer service at: 

http://www.BodyingCare.com to raise a Bodying Watch Clinic inquiry. Please describe clearly the watch problems and indicate the Order ID.

Step 2: You will then receive a confirmation along with all the return instructions within 1-2 days upon your inquiry.

Upon received your return item, we will proceed with the following refund process:

Step 1: Product inspection - Our technical department will verify on the return watch at our returns facility (Normally 7-10 business days)

Step 2: Processing from your bank or credit card company - Once Paypal/Google Checkout/Amazon Payments/Paymate has sent you a message that they have refunded to your credit card, it will take a few days for the transfer from Paypal/Google Checkout/Amazon Payments/Paymate to your financial institution, which also depends on the financial institution's policy. Normally it takes from 3-7 business days for the money to appear back into your account.

All refund will be credited to the same payment methods same as your initial form of purchase.

NO restocking fees will be charged.

Please find the computation of the refunds below (before verification):

Proposed refund =   Total Purchased - initial shipping charges - return shipping (only applicable if using our  Optional Fully-Insured Express Return Shipping Service)