How does the process of ordering works?

How does the process of ordering works?

A series of emails will be sent to you email once you have placed your order:

1. Order details email.

2. Your order is now in progress email.

3. Address / Payment verification process email after the watch availability is confirmed. (Note: this only apply when necessary)

4. In out of stock situation, we will contact you immediately and review your options.

5. Delivery note email once order is shipped.

 

Please check your email inbox regularly to check the status of your order. Please check your spam mailbox if you did not receive any email from us within a week. Otherwise please contact our Customer Care team as soon as possible.


    • Related Articles

    • Will Bodying confirm my order?

      Yes, an email message will be sent to you once we have checked and confirmed the watch is /are in stock and when the watch is ready to ship. We will also e-mail you once your order is shipped. This email will contain the following message: "Your ...

    • Hi I would like to place an order as a gift that I require in 7 days time.

      Every watch model has a specific availability time frame (processing time), eg. “Usually ships within 3 to 4 business days upon payment successful.” Estimated time arrival is depends on the shipping address. An Outskirt Out-of-delivery-area ...

    • I would like to change the watch I just ordered to another model.

      Please inform us the watch model number you would like to exchange as we need to check its stock availability and calculate the price differences.

    • What do I do if I have problem with my watch?

      Please submit a ticket at http://www.BodyingCare.com and elaborate your watch problem. Your email will be replied within 2 business days.

    • My watch does not keep time accurately.

       Before we proceed with further resolution of your watch problem, please provide us the watch model number and order ID. Please note that Seiko automatic watches with 7S26/7S36 movement typically runs fast for a few weeks when fresh from the factory.