Ordering Information
I would like to purchase a watch from you. Will you do bracelet resizing before shipping out my watch?
Bodying ship all watches brand new and bracelet unadjusted. Therefore, Bodying does not resize the watch prior shipment. If you would like to have your watch resized, please provide us your wrist size and we're happy to resize it for you before ...
How can I order if I do not want to proceed with the order verification?
We do understand customers may feel uncomfortable to provide additional information to verification purpose. Therefore, you can opt for bank transfer for customers to proceed their order with Bodying. Please submit a ticket/contact our customer care ...
Will Bodying confirm my order?
Yes, an email message will be sent to you once we have checked and confirmed the watch is /are in stock and when the watch is ready to ship. We will also e-mail you once your order is shipped. This email will contain the following message: "Your ...
What is a phone verification?
Our telephone verification ensures that you have submitted a working telephone number. We are required to put a valid and working telephone number so that courier service will be able to contact you if they have a problem with the shipment or ...
I would like to change the watch I just ordered to another model.
Please inform us the watch model number you would like to exchange as we need to check its stock availability and calculate the price differences.
I would like to change the delivery address for the watch ordered.
We unable to change the shipping address as we can only ship out to the specified shipping address stated in the payment transaction. Please re-order with your new shipping address. Please inform us your new order details and we shall proceed with ...
I have not receive refund for my cancelled order.
Once the Payment processor such as Paypal has sent you a message that they have refunded to your credit card, it will take a few days for the transfer from Paypal to your financial institution, which also depends on the financial institution's ...
How to Cancel My Order?
You can cancel your order within 24 hours after you have placed your order. We appreciate that you could inform us the reason to cancel in your email in order for us to serve you better in your future purchase. We apologize we are not able to accept ...
How does the process of ordering works?
A series of emails will be sent to you email once you have placed your order: 1. Order details email. 2. Your order is now in progress email. 3. Address / Payment verification process email after the watch availability is confirmed. (Note: this only ...
Hi I would like to place an order as a gift that I require in 7 days time.
Every watch model has a specific availability time frame (processing time), eg. “Usually ships within 3 to 4 business days upon payment successful.” Estimated time arrival is depends on the shipping address. An Outskirt Out-of-delivery-area ...
Do you provide gift wrapping?
Yes we do provide gift wrapping. Please inform us by putting “Require gift wrapping” at the message box upon ordering. You may also inform us by email if you require this service prior shipment. A small nominal fee might be apply.
"Availability" Definitions
Here's a list of availability estimates you may see while shopping with Bodying. If the availability of an item changes after you place your order, we'll notify you by e-mail. Availability Estimate Definitions In Stock. Usually ships within 24 hours ...
My shipment has incurred duty and tax upon arrival at my customs.
We will proceed to process your order as Return RMA. However, if your country's customs still require to pay for the taxes to release the package before returning the package to us, we will withheld the refunds until we receive the tax invoice from ...
Can I cancel my order after item shipped?
Once your order is shipped, it is not possible to cancer order. If you place your order at Bodying.com, Bodying.co.uk, Bodying.de, Bodying.ca, Bodying.com.au and Bodying.co.nz, Please request for return RMA after you have received your parcel. We ...
Do you match price?
Bodying does not price-match with other retailers, especially with auction sites which offer questionable product authenticity. We do, however, consistently work toward maintaining competitive prices on every aspect that we can.
Does Bodying support wholesale or corporate sales?
Please contact us about your wholesale or corporate sales request.
Can I come to your store to buy watches?
Bodying is an online watch retailer, we do not have any physical retail store at this moment for walk in purchase or product viewing. All watches will be sent out via courier services to ensure that you will receive your watch safely and on time. ...